To troubleshoot charging issues with your CLIK S earbuds and case, follow these steps:

1. Connect your case to a power outlet using the charging cable provided.
2. Make sure charging points on both your earbuds and the case are clean and free of blockages.
3. Place the right earbud into the case – if the LED light on the earbud flashes red then the earbud has been placed correctly and is charging.
4. Repeat step 3 with the left earbud.
5. If the red LED lights are not flashing on the earbuds, press the battery indicator button located on the back of the case to force start a charge.
6. Leave the case open and charge for at least 8 consecutive hours.
7. If your earbuds and/or case still won’t charge, contact our support team for further guidance.