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Warranty

 

Thank you for your interest in the products and services of CEH TECHNOLOGIES.

 

This Limited Warranty applies to physical goods, and only for physical goods, purchased from CEH Technology (the “Physical Goods”).

 

What does this limited warranty cover?

 

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

 

During the Warranty Period, CEH TECHNOLOGIES will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

 

What will we do to correct problems?

 

CEH TECHNOLOGIES will either repair the Product at no charge, using new or refurbished replacement parts.

 

How long does the coverage last?

 

The Warranty Period for Physical Goods purchased from  CEH TECHNOLOGIES  is 12 MONTHS days  from the date of purchase.

 

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 180 days from the date of replacement or repair, whichever is longer.

 

This Limited Warranty does not cover any problem that is caused by:

 

  • conditions, malfunctions or damage not resulting from defects in material or workmanship

 

This Warranty does not, in any event, cover the following:

(a) periodic check‐ups, maintenance and repair or replacement of parts due to normal wear and

tear;

(b) cosmetic damage, including but not limited to scratches and dents;

(c) costs relating to transport, removal or installation of the product;

(d) malfunction or damage caused by any cause not attributable to the manufacturing and design

of the product (including but not limited to fire, water, neglect, viruses, improper use, etc);

(e) use of the product as part of a business, trade or profession;

(f) abuse or misuse, including but not solely limited to the failure to use this product for its normal

purposes or in accordance with CEH TECHNOLOGIES’s instructions for usage and maintenance;

(g) use of the product in conjunction with accessories, chargers or supplies not approved by

CEH TECHNOLOGIES for use with this product;

(h) failure of the product arising from incorrect or incomplete installation or use not consistent

with technical or safety standards currently in force, or failure to comply with product manual

instructions unless the installation is completed by CEH TECHNOLOGIES;

(i) damage to the battery caused by overcharging or failure to use in accordance with the specific

instructions for the care of the product outlined in the product manual;

(j) cases where the model, serial NUMBER or product number on the product has been deliberately

altered, deleted, removed or made illegible;

(k) cases where any of the seals on the battery enclosure or cells are broken or show evidence of

tampering;

(l) cases where damage to the product has occurred as a result of reconfiguration of the shipped

product (either hardware or software) except if CEH TECHNOLOGIES previously agreed;

(m) cases where damage of the display panel has occurred;

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(n) cases where Consumers refuse to provide CEH TECHNOLOGIES with relevant password or security

information of the product necessary for CEH TECHNOLOGIES to provide services under this Warranty;

(o) defects which may be fixed by the installation of official software or software updates not

provided by CEH TECHNOLOGIES, but being freely available within the market; and

(p) issues resolvable using CEH TECHNOLOGIES’s standard repair methods (remote or automated

management, Consumer installable parts) where the Consumer has refused to use such

methods without reasonable cause.

Services performed by CEH TECHNOLOGIES in rectifying any damage or defect caused as a result of any of these

excluded reasons shall be subject to charges for labour, transportation and parts. Re‐installation of

original software may be subject to a charge