If your CLIK PRO will not connect to your iPhone, Android phone , iPad, or Laptop, try to pair your CLIK PRO to your device again.
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Update your iPhone or iPad or update your Mac to the latest version of iOS, iPadOS, or macOS.
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Put both CLIK PRO in the charging case and make sure that both CLIK PRO are charging.
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Make sure that Bluetooth is on:
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On iPhone , go to Settings > Bluetooth on iPhone or iPad.
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On Mac, choose Apple menu > System Settings, then click Bluetooth.
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Open Control Center
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If your CLIK PRO appear in the list of devices, select them, then test them by playing audio from your device. Make sure the volume on your device is turned up.
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If your CLIK PRO don't appear in the list of devices, or they do appear but won't connect, go to the next step.
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Push the earbuds back in the case, wait 15 seconds, then get them out.